Shipping policy

We make every effort to deliver the order to you as soon as possible. Orders placed on workdays before 3:00 PM, we try to ship the same day. However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer. There is an indication of the delivery time on the product page. If, for whatever reason, we cannot meet this delivery time, we will of course inform you as soon as possible.

The stated prices do not include shipping costs. The shipping costs are:

Starting from €4.95 for NL orders under €49
Free for NL orders from €49

Starting from €6.95 for BE orders under €59.
Free for BE orders over €59.

Starting from €6.95 for DE orders under €59.-
Free for DE orders over €59.

Delivery of orders within the Netherlands will be through the PostNL, DHL or DPD postman or parcel deliverer. In general, the delivery will take place the next working day between 9:00 and 18:00. For Belgium, delivery is done through PostNL, DPD or DHL parcel deliverer. Shipments to other countries abroad are handled by DHL or DPD. Unfortunately, we cannot guarantee the time of delivery.

Indication Delivery Time International Orders

Belgium: 1 - 2 working days
Germany: 2 - 3 working days
France: 2 - 4 working days
Rest of Europe: 3 - 6 working days
United Kingdom: 5 - 7 working days
United States: 4 - 9 working days
Rest of the world: 4 - 20 working days
 

Customs and Import Taxes

We ship worldwide. Customers are responsible for any customs and import taxes. We are not responsible for delays due to customs. We cannot cover the costs of taxes/duties. International customs taxes/duties are not under our control, so you may be required to pay them depending on your location.